FOR WHOLESALERS / RETAILERS / BUILDERS

 FAQs

What are your main advantages?

a.12 years' export experience, clients in 30 countries
b. Own quarries and factories make stable supply and competitive prices.
c. More than 200 skilled workers in factory make clients no worry of delivery.
d. Fine quality checking, Experienced QC

Do you accept retail order? What is the minimum quantity you require?

Yes, we do accept retail order. We sell to wholesaler, retailer and individual, with different price policy. Minimum order is one full container with mixed items.

Do you also make customized design?

Yes. We can do any dimension for any products as per client requirement

What is your port of loading?

Mainly ship from Tianjin, Qingdao, Shanghai, and Xiamen of China

How long can my order be finished? How soon can I get my ordered products?

1) Normally 3-5 container stone tile and slab order needs 10 - 15 days. Other customized design order would need more time, about 20-30days.
2) transportation duration information:
Asia main port: 4-8 days
Mideast main port: 8-12 days
West European main port: 15-27 days
Felixstowe / Belfast / South Ampton: 40 days
Dublin: 35days
Western coast of America: about 18 days
Eastern coast of America: about 30 days 
Other destination please email us to get our answer.

Are you sure the packing will be excellent? If damage happens during the transportation who will be responsible for that?

Yes, we are sure that our packing is safe enough. We use strong wooden crates for outside packing. Inside, we use carboard box. In addition, we will buy "all risks" insurance as per your requirement. In the case of damage happens, firstly you can refer to the insurance company to claim the damage. If the damage occurred due to the fault of packing, our company will take the responsibility.

What is your acceptable payment?

L/C (Letter of Credit), T/T (Telegraphic transfer)

How can I get more information or place an order?

Please email, fax or call us to place your order.
E-mail: info@stone-product.com
Tel: +86 595 22287050, 22287060, 22287090
Fax: +86 595 22287051
Website: http://www.stone-product.com

Order Procedure

1. Selection of products and specify the dimensions. To get confirmation of stone. Samples are available.
2. Estimation and quotation on products, shipping and insurance cost.
3. Confirmation about the order information (quantity, price, delivery time, payment terms etc.).
4. Down payment to be sent or L/C to be set up. Fax bank statement as confirmation.
5. Production by our factory. Inspection of the finished products (customer comes here to inspect or our inspectors do it).
6. Packing, transport, make shipment to your nearest port or your final address. Submit the relevant documents (invoice, packing list, bill of lading) to the bank or fax them directly to clients to require the balance's payment.